Gaya APA

Peppard, J., Rowland, P. (1997). Business Process RE-Engineering (Ed. 1 Cet. 1). Yogyakarta: Andi.

Gaya MLA

Peppard, Joe., Rowland, Philip. "Business Process RE-Engineering". Ed. 1 Cet. 1 Yogyakarta: Andi, 1997. Text.